Studio Policies

GENERAL POLICIES

Guidelines are provided by White Rabbit Studios to achieve optimal results from your cosmetic tattoo procedure, but there are NO GUARANTEES made due to different skin types reacting differently and because we have no control over outside factors that contribute to the final product. Please refer to our FAQs to ensure you feel this service is right for you.

A deposit is required in order book and confirm your appointment with White Rabbit Studios. Please note: all deposits are non-refundable. The deposit is to ensure you are serious about booking your appointment and will be deducted from the overall cost of your tattoo. Cancellations will automatically result in a forfeit of your deposit.

A minimum of 48 hour notice is required to reschedule your appointment without penalty. Less than 48 hours notice will result in the forfeit of your deposit and a new deposit will be required to reschedule your appointment. If you are feeling sick within the 48 hour period we ask that you please reschedule.

Failure to show up to your appointment without notice will result in a charge of the full cost of the service to the card on file.

Please contact us if you are going to be late for your appointment. Being more than 15 minutes late may result in a forfeit of your deposit and the cancellation of your appointment. A new deposit will be required for rebooking a new appointment. ALL DEPOSITS ARE NON-REFUNDABLE.

If you have had your eyebrows previously microbladed or tattooed by another artist, a clear photo must be sent to [email protected] and approved before booking an appointment. We must ensure we have a workable canvas and in some cases the previous work may be too dark to achieve optimal results. Failure to provide a photo prior to booking may result in a forfeit of your deposit. ALL DEPOSITS ARE NON-REFUNDABLE.

Healed results vary depending on each client and in some cases a pencil or powder may be required to achieve desired results.

A minimum of two appointments are typically required to achieve the most consistent outcome. Additional appointments may be necessary to achieve a desired results and will be charged accordingly.

Prices are subject to change at any time and may increase or vary in the case of traveling and/or special circumstances.

“Touch Up” appointments are for existing clients only and must be booked no sooner than 6-8 weeks following your initial appointment. You must allow your skin to heal before any additional work can be done and we withhold the right to not work on clients who have yet to properly heal. Premature booking may result in the cancellation of your appointment and forfeit of your deposit.

“Touch Up” appointments must be completed within 6 months from the original appointment date before it is considered a “Annual Revisit” and additional charges will apply.

“Annual Revisit” appointments are for existing clients only and are recommended annually.

“Annual Revisit” appointments must be completed at least once within every 18 months from the last appointment before it’s considered a BRAND NEW session.

All transactions are final and no refunds will be issued.

PRIVACY POLICY

White Rabbit Studios LLC (White Rabbit Studios) is committed to protecting your privacy. We collect and process personal data about you to provide the services you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and you, our valued clients.

Please read on for more details about our Privacy Policy.

Accountability

White Rabbit Studios is responsible for your Personal Information, defined below, under its control. We shall designate an individual or individuals (the “Privacy Officer”) who are accountable for our compliance with this Privacy Policy. Please refer to the last page of this Privacy Policy for information on how to contact our Privacy Officer.

Personal Information

Our Website

Use and Disclosure of Personal Information

We will not use or disclose your Personal Information for any purpose other than those for which it was collected, except with your consent or as required or authorized or required by law. White Rabbit Studios collects and uses your information  for the following purposes:

We will retain your Personal information only as long as necessary for the fulfillment of those purposes.

Third Party Service Providers

We may transfer (or otherwise make available) your Personal Information to affiliates or service providers that provide services on our behalf, such as processing payments, storing customer data, hosting our Website, analyzing our business, running our contests and promotions, and communicating with you. Your Personal Information will not be added to their mailing lists without your consent nor will they contact you in any manner except to provide services on our behalf.

Consent

Your knowledge and consent are required for the collection, use, or disclosure of your Personal Information. When you access our website or use any of our services either on our Website or at our Studio, you consent to the use of your Personal Information for the purposes listed above. You may refuse or withdraw your consent at any time; however we may not then be able to provide you with our full range of services. We will advise you when you refuse or withdraw your consent of the impact that will have on what we are able to provide. For information on withdrawing your consent, please contact our Privacy Officer.

Accuracy

White Rabbit Studios will take reasonable efforts to ensure that your Personal Information is accurate, complete and current as required for the purposes for which it was collected. If necessary, we will correct or amend your Personal Information if its accuracy is challenged and found to be deficient.

Protection and Safeguards

Openness and Transparency

You have the right to request access to your Personal Information that is under our control. Upon request, in writing to the Privacy Officer, we will inform you of the existence, use and disclosure of your Personal Information and you will be given access to that information, to the extent permissible by law. If any of your information is inaccurate or incomplete you may request that we amend the information.

Accountability and Recourse

White Rabbit Studios is responsible for protecting any Personal Information under its control and any questions or concerns regarding this Privacy Policy, White Rabbit Studios’ privacy procedures or White Rabbit Studios’ compliance with applicable privacy legislation may be directed to the Privacy Officer by emailing [email protected] or by calling 929-223-6921 The mailing address for the Privacy Officer is as follows: 11820 Bander Rd Suite 105, Helotes, TX

Changes to this Policy

This privacy policy is effective as of the Effective Date below.  White Rabbit Studios reserves the right to change this privacy policy at any time.  We will take reasonable steps to advise you of any changes to this privacy policy, including by posting the revised policy on our Website.  We recommend that you review this privacy policy from time to time to obtain the current version. You may contact us at the address, email address or telephone number above to obtain a current copy of this privacy policy.

Effective Date: 12/31/19